Power Restoration Update and Important Information

We truly understand how difficult this time has been for City Light customers still without power. Please know that restoring electricity to homes and businesses is our highest priority and we are committed to restoring your power as quickly and safely as possible. Since Tuesday night, we've been able to restore power to over 110,000 customers, and our teams continue to make steady progress across our service area.

As of 9:30 a.m., 21 of the outages impacting more than 10 customers have been assigned to various work groups. As the crews better determine the repairs needed, we will post more specific estimated times of restoration (ETORs) specific. Once crews complete a restoration, they will move on to those remaining.

Our immediate focus during and following the storm was on getting critical infrastructure, like hospitals and schools, back up and running to ensure the safety and well-being of our communities. Many of the remaining outages are more challenging to address due to the nature of the damage including downed trees and blocked roads. We're working tirelessly to overcome these obstacles and have called in mutual aid teams from other utilities in the region to speed up the restoration process.

We have been able to update our outage map to provide more specific estimated times of restoration (ETORs) for the outages currently being addressed. Please remember these are still estimates. We apologize for the continued inconvenience. As crews assess each remaining outage today and tomorrow, we will be able to provide more accurate ETORs.

We have numerous crews in the field, including line and tree service teams, and we are grateful for the support. We deeply appreciate your patience and understanding as we work through these challenges.

Today's weather forecast calls for windy conditions with gusts up to 35mph. Please stay alert to changing conditions and prepare for the potential of more outages.

Our blog post on Outage Tips has information on how to help you stay informed and prepared.

For customers outside of the City of Seattle, King County has compiled a list of resources. We will add additional information on resources as they become available.

If you remain without power and your outage is not shown on our outage map, please contact our customer service center at (206) 684-3000 to report it. This will ensure your location is logged and addressed.