Optimum Business Launches Business Connection Backup, a New Managed Service Designed to Safeguard Small and Medium-Sized Businesses

Business Connection Backup maintains the lifeline of business-critical systems to ensure uninterrupted connectivity during unforeseen primary data service disruptions

NEW YORK (November 22, 2024) - Today, Optimum Business announces the launch of Business Connection Backup, a new managed service that helps keep small and medium-sized businesses (SMBs) up and running in the event of a network or power outage of their primary data service. Business Connection Backup is the latest service that Optimum Business offers to its SMB customers, alongside access to award-winning internet, mobile, and business phone services across its 21-state footprint.

The launch of Business Connection Backup leans into Optimum's mission to bring customers the reach and connectivity resources of a large national provider with the localized care and support of a small business to cater to the unique connectivity needs of each customer, business, and community it serves.

Available at $30 per month, Business Connection Backup is a service that provides a reliable, automatic backup internet connection specifically designed for point-of-sale systems and other business-critical devices. During a network disruption, Business Connection Backup offers maximum reliability by leveraging multiple cellular providers in the area and automatically chooses the strongest signal for backup internet. With a built-in battery, this automatic failover solution can run for up to eight hours, even during power outages. Business Connection Backup easily integrates into customers' existing Optimum Business Secure Internet for seamless connectivity at all times.

"SMBs are the lifeblood of our local communities, which is why it is so important that we continue to innovate and evolve our offerings for them. Business Connection Backup is a worry-free solution that helps protect our customers whose businesses rely on a solid internet connection to operate smoothly," said Leroy Williams, EVP, Chief Growth and Innovation Officer at Optimum. "At Optimum, we strive to provide a best-in-class connectivity experience for our customers and this product reinforces our commitment to equipping small and medium-sized businesses with the connectivity solutions, resources, and support they need to thrive in today's digital-first world. With Business Connection Backup, our customers can now focus on successfully operating their business with confidence knowing that their network will stay connected at all times."

Why Optimum Business?

Optimum Business keeps businesses connected, providing best-in-class internet, voice, TV, WiFi, security, managed services, and mobile, with a commitment to providing seamless, reliable connectivity services that help business customers succeed. With Optimum Business, customers can connect risk-free through Optimum's 60-day money-back guarantee while enjoying internet speeds of up to 8 Gig through Optimum Fiber and 99.9% network reliability, transparent pricing, no hidden fees, and customer care support 24/7.

Optimum Business Connectivity Solutions

In addition to Business Connection Backup, Optimum Business offers a variety of connectivity solutions for SMB customers, including:

• Optimum Mobile for Business, which offers four plans to choose from including Unlimited and Unlimited Max - and can select up to 20 mobile lines per account for the flexibility and scalability that best meet customers' business needs.

• Optimum Business PRO WiFi, a business-class connectivity solution, providing fast and secure WiFi coverage, as well as a Marketing Engine for business owners to reach and grow their customer base. PRO WiFi provides multiple access points to deliver the strongest signal in any size location.

• Optimum Business Hosted Voice, a cloud-based Business Communications system that equips businesses with all the hardware and software they need for a complete phone system and allows small businesses to benefit from Unified Communications features designed for larger enterprise.

• Optimum Business Service Plans, which enable businesses to protect their devices and services through device protection, service protection, and technical support. Businesses can choose from three different service plans depending on their needs.

For total connectivity, Optimum Business customers can unlock additional savings when bundling Optimum Business Secure Internet, Optimum Mobile for Business, and Business Phone, available at a variety of service levels and price points to meet the bandwidth and data needs of every business.

Learn more about Optimum Business

For more information on Business Connection Backup and other Optimum Business offerings, new and existing Optimum customers can visit Optimum.com/business or call 866.9.OPTIMUM.

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