How to Replace Documents Lost After Hurricane Francine

If you lost important documents during or after Hurricane Francine, including documents you'll need to apply for FEMA assistance, you can get replacements from these contacts.

To be eligible for FEMA assistance, you may need to provide documentation to FEMA such as proof of property ownership or occupancy, proof of identity, and other personal information. But you can start your application without them.

Once you replace them, send copies to FEMA: upload them to your account at DisasterAssistance.gov, mail them to P.O. Box 10055, Hyattsville, MD, 20782-8055 or fax them to 800-827-8112 or visit a Disaster Recovery Center if one is available in your area.

Documents

• Proof of address/residency: Contact your local utility company to obtain a recent bill.
• Birth certificates: Contact the Louisiana Department of Health at Request A Birth Or Death Certificate | La Dept. of Health. For out-ot-state births, visit Where to Write for Vital Records (cdc.gov).
• Copies of insurance policies: Contact your insurance agent or company.
• State tax records: Visit the Louisiana Tax Commission's website at https://www.latax.la.gov/.
• Federal tax records: Call the Internal Revenue Service at 800-829-1040, Monday through Friday, 7 a.m. to 7 p.m. local time, or log onto irs.gov.
• Driver Licenses and State ID Card: Visit Louisiana Office of Motor Vehicles
• Social Security cards: Visit Social Security Number and Card | SSA, or call the U.S. Social Security office at 800-772-1213, Monday through Friday, 6 a.m. to 6 p.m. Central Time. For TTY users, the number is 800-325-0778.
• Medicare cards: Log into your Medicare account at Medicare.gov - Create an account to print or order an official copy of your Medicare card. You can also call 1-800-633-4227 (TTY users, call 1-877-486-2048) to order a replacement card to be sent in the mail.
• Military records: Visit the National Archives' website atarchives.gov/veterans.
• Green Cards: Visit: Replace Your Green Card | USCIS.
• Real estate and property records (mortgage documents, deeds, etc.): Contact a real estate agent, escrow agent, your mortgage company or your County Assessor's office.
• Medical and prescription records: Contact your doctor, clinic or pharmacy; medical and prescription records are tracked electronically.
• Family records: The National Archives (archives.gov) has detailed technical information on how to salvage damaged records and other information of interest to disaster survivors.

For the latest information visit fema.gov/disaster/4817. Follow FEMA Region 6 at X.com/FEMARegion6 or on Facebook at facebook.com/FEMARegion6/.