Ghanaian flight attendant shares his ‘love for Delta’

Ghanaian flight attendant shares his 'love for Delta'

Hear about JFK-based Flight Attendant's Eric Adu's serendipitous encounter with Delta and how his experience fuels his loyalty to the airline.

For JFK-based flight attendant Eric Adu, working with Delta Air Lines for the past 16 years is a lifelong dream come true.

Adu's fascination began when his sister brought home a flyer from an event in his hometown of Accra that read, "Delta is my airline." Although Adu didn't know much about Delta, he felt an immediate connection, placing the flyer in his school trunk and carrying it everywhere he went.

"My classmates would ask me what it was about and why I kept it so dear," he recalled. "I didn't have an answer, but I told them I loved the name and the logo."

After high school, Mr. Adu moved to the United States and held various jobs until he completed the rigorous flight attendant training program in 2008

"I was thrilled, and within six weeks, I learned so much about the airline," said Adu, who hopes to remain with Delta until his retirement. "Delta has been incredibly good to me. It's the best company I've worked for since moving to America."

He loves working the JFK-Accra route not only for regular opportunities to spend quality time with family - but to be the Delta Difference for his fellow Ghanaians.

"I love working the JFK-Accra route because I get to help my people," Adu said. "When I see older passengers with language barriers, speaking in the local language helps them feel comfortable and welcome. Some even share their concerns with me, and I always go the extra mile to help them."

• Ghana, Delta people, Flight Attendants