10/17/2024 | Press release | Distributed by Public on 10/17/2024 07:20
Bank of Ireland is warning businesses about a recent increase in 'Live chat' scams. Fraudsters are mainly targeting business banking customers with this scam, duping them into allowing remote access to their computers and bank accounts.
Fraudsters are calling customers pretending to be from Bank of Ireland, claiming that their account has been compromised, directing them to a live chat service or to download software to your computer, and asking for card details, online banking details and activation codes.
What happens?
Bank of Ireland's advice
Nicola Sadlier, Head of Fraud, Bank of Ireland said: "We've had an increase in reports into our fraud line in recent days so we want to warn businesses in particular to be extremely alert to this scam. Fraudsters try to convince people to allow access to their PCs via a fake 'live chat', where they can then access business customers' online banking, and other personal files and information. Never allow a caller to take remote access of your PC. If someone asks you for a one-time code from your online banking app, they are a fraudster. Never share those codes with anyone, even if they say they are from your bank. If you get a call like this, just hang up."
Example of website used in this scam