Amazon.com Inc.
10/11/2024 | News release | Distributed by Public on 10/11/2024 08:17
What Amazon is doing to help communities impacted by Hurricanes Helene and Milton
Teams deploy relief supplies and advanced tech to hard hit regions across the Southeast.
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13 hours ago
Amazon rallies community support for Hurricane relief efforts
In the wake of the devastating impact of Hurricanes Helene and Milton, Amazon is taking action to aid communities affected by this these catastrophic storms.
Our hearts go out to all those whose lives have been upended by Hurricanes Helene and Milton's wrath. As these resilient communities begin the arduous recovery process, Amazon is committed to supporting relief and response efforts in partnership with local nonprofits and aid organizations.
To that end, Amazon has created a cash donation pageenabling individuals who would like to help to directly contribute to established humanitarian organizations with a proven track record of quickly providing essential services on the ground. Every dollar contributed will help deliver critical supplies, temporary shelter, medical care, and other emergency assistance to those most in need.
Additionally, Amazon has delivered more than 40 truckloads of essential items from our Disaster Relief Hubto relief partners working in the affected areas, and we will continue to dispatch Amazon-donated relief supplies through these next few weeks. Your direct donation to the relief organizations can also help amplify impact in local communities. Visit Amazon.comto make a tax-deductible cash donation today. Together, we can help hurricane-affected areas rebuild and recover.
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15 hours ago
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Amazon mobilizes relief efforts ahead of Hurricane Milton's landfall
Disaster Relief Hub in Atlanta, Ga.Photo by Melissa Golden
As Hurricane Milton barrels toward the Florida coast, Amazon is taking measures to safeguard its employees, mitigate customer disruptions, and provide large-scale aid to impacted communities.
"Our thoughts are with those who are impacted by Hurricane Milton," said Alice Shobe, global director of Amazon Community Impact. "We are delivering essential products and using our technologies to help front line responders stay connected as Hurricane Milton's impact unfolds."
Prioritizing employee safety
Making sure our employees are safe is our top priority. With thousands of Amazon employees in Milton's path, we have activated emergency protocols to ensure their well-being. We have a 24/7 operation dedicated to providing severe weather alerts and warnings, including guidance from our in-house chief meteorologist, tracking Milton's movements and potential hazards.
Amazon has already closed facilities in the region. Employees have received direct communications about the closures. We will continue to closely monitor the situation as Milton's impact becomes clearer to ensure employees are able to take the necessary precautions to remain safe.
Mobilizing response efforts
We have teams ready, and on the ground to quickly assist impacted communities through our global logistics infrastructure, inventory, and technology. Amazon has trailers standing by and already fulfilling requests at our Disaster Relief Hub in Atlanta. Right now, we are in close contact with our nonprofit partners like the American Red Cross,Operation BBQ Relief, Save the Children, and others, and are preparing shipments of Amazon-donated items such as water, diapers, shelter kits, hygiene kits, and other critical supplies as soon as it's safe to do so from the more than 3 million relief items that are pre-positioned at the Hub.
In addition to deploying relief items, Amazon is leveraging advanced technology and expertise to help community partners assess on-the-ground needs. Our team is positioned at the Florida Emergency Operations Center with emergency management agencies and government teams working to coordinate response efforts after the storm's impact. Our Disaster Response teamis standing by to restore connectivity and utilize drone mappingto assess devastation caused by Hurricane Milton, capturing high-resolution images of affected areas to aid responding organizations in rescue operations and relief efforts.
Disaster Relief
The Disaster Relief by Amazon (DRbA) team helps us coordinate relief efforts around the world.
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Our response builds on aid provided to communities across the southeastern U.S. recently impacted by Hurricane Helene. Since Helene made landfall, Amazon has delivered more than 40 truckloads of over 1.65 million essential items supporting 21 relief organizations, with majority of items delivered within 72 hours from the request from our Disaster Relief Hub in Atlanta. Additionally, over a three-day span, Amazon surveyed and mapped over 3,000 acres in remote and heavily impacted areas of Tennessee via drones to provide critical imagery for search and rescue missions. We'll continue to dispatch Amazon- donated relief supplies to affected regions over the coming weeks.
Limiting customer disruption
With the temporary closing of some Amazon facilities, and likely damage to roads and other infrastructure, there may be impacts to customers in the region. We will utilize our national fulfillment networkto complete customer orders from outside the affected region.
We will also adjust delivery estimates as the storm's impact becomes clearer so customers can have the most accurate information on when their packages will arrive. Customers will see updated delivery times for their specific orders, and are encouraged to contact our 24/7 Customer Service teams for additional assistance.
Amazon, which operates 14 Disaster Relief Hubs globally, has donated over 25 million relief items to support more than 160 disasters worldwide. Learn more about our Global Disaster Relief and Response efforts.
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October 3, 2024 2:20 PM
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Amazon answers the call for North Carolina's youngest after hurricane Helene
In the aftermath of Hurricane Helene's devastating impact on North Carolina, Amazon stepped up to provide critical aid to the state's most vulnerable residents-its children. Within 15 hours of receiving an urgent request from the North Carolina Department of Public Safety, Amazon delivered more than 19,500 ounces of baby formula to the Joint Force Headquarters in Raleigh where the North Carolina National Guard expedited the shipment into Asheville, where many food banks and supply stores have been destroyed by the storm.
Amazon's logistics infrastructure, inventory, teams, and technology have been activated to provide rapid assistance in crisis areas. Amazon will continue assessing needs in impacted areas and working with partners to provide support.
"In times of crisis, our youngest community members are among the most vulnerable," said Abe Diaz, Disaster Relief lead at Amazon. "We're committed to supporting the incredible relief efforts underway to provide for the immediate needs of families and children."
Given the destruction caused by the storm, Amazon looked across our extensive network of fulfilment centers within a close radius to Asheville to rapidly respond to the request. Our fulfillment center in Raleigh, North Carolina responded within 90 minutes of receiving the call for support and completed the shipment in record time.
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September 27, 2024 10:19 AM
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Amazon mobilizes relief efforts for Hurricane Helene and Milton
Hurricane Helene made landfall this week and continues to batter the Southeast United States with catastrophic flooding as a tropical storm. Amazon is mobilizing resources to support impacted communities across the region. Amazon's Disaster Relief & Responseteam is working closely with local partners and humanitarian organizations to rapidly deliver critical supplies to people in need.
Amazon's logistics infrastructure, inventory, teams, and technology have been activated to provide rapid assistance in crisis areas throughout Florida, Georgia, and South Carolina. As emergency response teams assess damage in the aftermath of the storm, our AWS cloud computing capabilities are being used to capture high-resolution aerial imageryof affected regions, assisting rescue and relief operations on the ground. In coordination with disaster relief partners, like American Red Cross, Operation BBQ Relief, and World Central Kitchen, we will ship Amazon-donated items such as water, tarps, diapers and personal hygiene kits as soon as possible from the more than 3 million relief items that are pre-positioned at our Disaster Relief Hub in Atlantaand ready to go.
I've helped Amazon deliver more than 23 million disaster relief items around the world. Here's an inside look at how we respond when disaster strikes.
Abe Diaz, principal technical product manager for Disaster Relief by Amazon, shares how his team helps communities after hurricanes, earthquakes, and other disasters.
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"Extreme flooding poses a grave threat to communities across the Southeast right now," said Alice Shobe, global director of Amazon Community Impact. "Amazon is using our logistics and technologies to support first responders who are helping families impacted by this devastating storm."
Due to the severe weather conditions, Amazon is prioritizing the safety of its teams while working urgently to deliver aid. We have thousands of employees in communities affected by the storm and as such our operations buildings were closed to ensure employee safety. We will continue to closely monitor the situation and take the necessary precautions to remain safe, while supporting relief efforts in coordination with community partners and humanitarian organizations.
Additionally, with the temporary closing of some Amazon facilities, and likely damage to roads and other infrastructure, there may be impacts to customers in the region. We will utilize our national network of storage and delivery to fulfill customer orders from outside the affected region. We will adjust delivery estimates as the storm's impact becomes clearer, so customers can have the most accurate information on when their packages will arrive. Customers will see updated delivery times for their specific orders, and are encouraged to contact our 24/7 Customer Service teams for additional assistance.
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This is just the beginning of Amazon's relief efforts for Storm Helene. We encourage everyone to prioritize safety and follow guidance from local emergency officials. Additional updates will be provided on here as our response evolves.
Learn more about Amazon's Disaster Relief and Response efforts.
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