Zscaler Private Access Now Provides Robust Business Continuity Without Compromising Security

Organizations need uninterrupted access to applications, without compromising zero trust security during disasters or network outages. Downtime can be devastating, leading to lost productivity and revenue. According to Uptime Intelligence, 54% of organizations have suffered a recent outage that cost more than US$100,000, and network-related issues are the largest single cause of IT service outages. Financial loss in both direct (e.g., lost deals and fines) and indirect costs (e.g., employee productivity) have been trending upward for several years.

When implementing a robust business continuity plan (BCP) and disaster recovery (DR), stakeholders look to minimize the trade-offs with security. Additionally, organizations that maintain sensitive data or critical infrastructure, are required to ensure that proper access controls are in place at all times to prevent unauthorized access. Industry regulatory standards such as HIPAAand information security standards such as ISO 27001 (Annex A.17)mandate proper information security and access controls during emergencies.

Thousands of customers around the globe trust Zscaler to deliver highly-resilient cloud security services every day. We continue to invest in strengthening this trust as shown with the recent announcement of new Business Continuity capabilitiesacross our product portfolio. In this blog, let us dive deeper into how Business Continuity for Zscaler Private Access™ (ZPA™) works and the benefits the capability provides.

We are thrilled to bring a new capability to our customers that need additional insurance or meet strict compliance requirements for business continuity. Now, when an outage is detected, ZPA automatically switches to Business Continuity mode and continues to enforce zero trust policies, ensuring operations are not disrupted during internet service provider outages, regional outages, or black swan events.