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FTC - Federal Trade Commission

10/10/2024 | Press release | Distributed by Public on 10/11/2024 11:31

H&R Block, In the Matter of - The Federal Trade Commission is taking action against tax preparation company H&R Block for unfairly deleting consumers’ tax data and requiring[...]

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Last Updated

October 10, 2024

Case Status

Pending

Docket Number

9427

Case Summary

The Federal Trade Commission is taking action against tax preparation company H&R Block for unfairly deleting consumers' tax data and requiring them to contact customer service when they downgrade to more affordable online products, and deceptively marketing their products as "free" when they were not free for many consumers. These practices cost consumers time and money.

Case Timeline

October 10, 2024

File

Complaint Counsel's Opposition to Respondents' Motion In Limine to Exclude Expert Testimony of Harry Brignull(796.59 KB)

File

Respondents' Opposition to Complaint Counsel's MIL to Exclude Schnell Data(1.91 MB)

File

Complaint Counsel's Opposition to Respondents' Motion In Limine to Exclude Survey and Expert Testimony of Sarah Butler(802.2 KB)

File

Respondents' Opposition to Complaint Counsel's MIL to Exclude Use of Schnell Data in Other Expert Reports(1.38 MB)

File

Complaint Counsel's Opposition to Respondents' Motion In Limine to Exclude Expert Testimony of Dr. Youssef Benzarti(963.79 KB)

October 9, 2024

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Revised Attachment 1 to Declaration of Heather Watts in Respondents' Motion for In Camera Treatment(1.61 MB)

October 8, 2024

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Respondents' Response to Complaint Counsel's Motion for In Camera Treatment of Consumers' Sensitive Personal and Financial Information(772.77 KB)

File

Complaint Counsel's Opposition to Respondents' Motion for In Camera Treatment(897.81 KB)

File

Order Directing Submission of Spreadsheets in Microsoft Excel Format(663.97 KB)

October 3, 2024

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Respondents' Motion In Limine to Exclude Expert Testimony of Harry Brignull(2.72 MB)

File

Respondents' Motion In Limine to Exclude Expert Testimony of Harry Brignull(2.1 MB)

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Complaint Counsel's Motion In Limine Regarding Respondents' Other Experts' Use of Data from Ron Schnell's Expert Report(1.35 MB)

File

Complaint Counsel's Motion In Limine Regarding Tables (and Associated Paragraphs) In Section VIII of Ron Schnell's Amended Expert Report(2.1 MB)

File

Respondents' Motion In Limine to Exclude Expert Testimony of Dr. Youseff Benzarti(1.18 MB)

File

Respondents' Motion for In Camera Treatment(3.18 MB)

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Respondents' Motion In Limine to Exclude Survey and Expert Testimony of Sarah Butler(6.78 MB)

File

Complaint Counsel's Motion for In Camera Treatment of Consumers' Sensitive Personal and Financial Information(797.47 KB)

September 30, 2024

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Notice of Appearance - A. Dollinger(826.79 KB)

September 25, 2024

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Order Denying Respondents' Motion to Exceed Motion in Limine Word Count Limit(691.93 KB)

September 24, 2024

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Respondents' Motion to Exceed Motion In Limine Word Count Limit(732.5 KB)

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Order on Final Prehearing Conference and Evidentiary Hearing(664.27 KB)

September 13, 2024

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Supplement to Second Joint Status Report(1.07 MB)

September 5, 2024

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Order Granting Joint Motion to Extend Deadline for Rebuttal Expert Report of Dr. Youssef Benzarti(665.73 KB)

September 4, 2024

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Notice of Appearance - E. Porter(855.94 KB)

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Joint Motion to Extend Deadline for Rebuttal Expert Report of Dr. Youssef Benzarti(767.4 KB)

August 28, 2024

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Second Joint Status Report(674.67 KB)

July 8, 2024

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Notice of Appearance - J. Boylan, A. Korge, K. Tuttle(940.72 KB)

June 20, 2024

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First Joint Status Report(811.97 KB)

May 9, 2024

File

Part 3 Administrative Complaint - Revised (Redacted Public Version)(2.63 MB)

May 8, 2024

File

Order On: (1) Motion to Remove Redactions from Paragraphs 29 Through 32 of the Public Complaint, and (2) Unopposed Motion to Remove Certain Redactions from the Public Complaint(741.76 KB)

May 3, 2024

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Opposition to Complaint Counsel's Motion to Remove Redactions from Paragraphs 29-32 of the Complaint(2.27 MB)

April 25, 2024

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Further Order on Complaint Counsel's Unopposed Motion to Remove Certain Redactions from the Public Complaint(675.27 KB)

April 22, 2024

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Complaint Counsel's Motion to Remove Redactions from Paragraphs 29-32 of the Complaint(1.23 MB)

April 18, 2024

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Joint Status Report Following Order on Unopposed Motion to Remove Certain Redactions from the Public Complaint(1.16 MB)

April 5, 2024

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Order on Unopposed Motion to Remove Certain Redactions from the Public Complaint(709.48 KB)

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Complaint Counsel's Response to Respondents' Motion to Disqualify the Administrative Law Judge(822.15 KB)

April 4, 2024

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Certification of Motion to Disqualify Administrative Law Judge(680.36 KB)

April 2, 2024

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Complaint Counsel's Unopposed Motion to Remove Certain Redactions from the Public Complaint(1.11 MB)

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Notice of Appearance - J. Doan(763.99 KB)

March 26, 2024

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Respondents' Motion to Disqualify the Administrative Law Judge(1.15 MB)

March 22, 2024

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Scheduling Order(806.95 KB)

March 15, 2024

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Order Setting Scheduling Conference(679.56 KB)

March 12, 2024

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Order Reassigning Administrative Law Judge(657.48 KB)

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Answer and Affirmative Defenses of Respondents(1.09 MB)

March 4, 2024

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Notice of Appearance - A. Dias, C. Hogan, C. Snyder, H. Mooppan, E. Whyte(721 KB)

February 27, 2024

File

Notice of Appearance - C. Wack(835.66 KB)

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Notice of Appearance - C. Brown(785.9 KB)

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Notice of Appearance - S. Barth(761.55 KB)

February 26, 2024

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Protective Order Governing Confidential Material(698.31 KB)

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Order Designating Administrative Law Judge(656.98 KB)

February 23, 2024

File

Part 3 Administrative Complaint (Redacted Public Version)(3.68 MB)

PRESS RELEASE: FTC Takes Action Against Tax Prep Company H&R Block For Wiping Consumers' Data, Deceptively Marketing 'Free' Online Filing

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