Disaster Recovery Center Opens in Buncombe County

RALEIGH, N.C. - A Disaster Recovery Center (DRC) will open Saturday, Nov. 9, in Asheville (Buncombe County) to assist North Carolina survivors who experienced loss from Tropical Storm Helene. The DRC located in Cane Creek Pool will close Nov. 8 as FEMA staff will transition to the new DRC in Asheville.

The Buncombe County DRC is located at:

Asheville Mall (Former Gap Store)
3 S. Tunnel Road
Asheville, NC 28805
Hours of Operation; 8 a.m. - 7 p.m. daily

A DRC is a one-stop shop where survivors can meet face-to-face with FEMA representatives, apply for FEMA assistance, receive referrals to local assistance in their area, apply with the U.S. Small Business Administration (SBA) for low-interest disaster loans and much more.

FEMA financial assistance may include money for basic home repairs, personal property losses or other uninsured, disaster-related needs, such as childcare, transportation, medical needs, funeral or dental expenses.

To find additional DRC locations, go to fema.gov/drc or text "DRC" and a ZIP code to 43362. All centers are accessible to people with disabilities or access and functional needs and are equipped with assistive technology.  

Homeowners and renters in 39 North Carolina counties and tribal members of the Eastern Band of Cherokee Indians can visit any open center, including locations in other states. No appointment is needed. 

It is not necessary to go to a center to apply for FEMA assistance. The fastest way to apply is online at DisasterAssistance.gov or via the FEMA App. You may also call 800-621-3362. If you use a relay service, such as video relay, captioned telephone or other service, give FEMA your number for that service.