NextEra Energy Inc.

10/14/2024 | Press release | Distributed by Public on 10/14/2024 15:03

FPL restores power to more than 95% of customers affected by Hurricane Milton; continues to focus on hardest-hit areas

The latest: Florida Power & Light Company (FPL) has restored power to more than 1.9 million customers and is focusing resources on the areas hit hardest by Milton. Most of the remaining outages are in the areas that took the brunt of the storm's destruction. FPL remains laser-focused on restoring power to the approximately 68,000 customers who remain without service and has crews methodically working neighborhood by neighborhood until every customer has power.

Keep in mind: Some customers' homes and businesses may have sustained damage that makes them unable to safely accept power. Those customers must contact a licensed electrician to make repairs before FPL can safely restore their power. However, if your neighbors have power and you do not, or if you live in a county that has been Essentially Restored, call us at 1-800-4-OUTAGE (1-800-468-8243).

By the numbers as of 5 p.m.:

  • More than 1.9 million customers restored. That is more than 95% of customers who were impacted by Milton.
  • About 68,000 customers without power.
  • Approximately 554,000 outages avoided by smart grid technology.
  • Restoration workforce of 20,000 men and women from 41 states and Canada.
  • 25 staging and parking sites.
  • 22 customer relief sites across the state.

Restoration update: FPL understands the importance to customers of knowing when power will be restored. The following are the current best estimates for restoration:

Click here to view a map of estimated restoration times.

FPL Estimated Time of Restoration (5 p.m.)

Status

County

Essentially Restored*

Baker, Bradford, Brevard, Broward, Charlotte, Clay, Columbia, DeSoto, Flagler, Glades, Hendry, Indian River, Martin, Miami-Dade, Nassau, Okeechobee, Palm Beach, Putnam, Seminole, St. Johns, St. Lucie, Suwannee, Volusia

95% by end of day,
Monday, Oct. 14*

Collier, Lee

95% by end of day,
Tuesday, Oct. 15*

Manatee, Sarasota

*Except those who cannot safely accept service or are located in heavily flooded areas or have experienced extensive tornado damage or storm surge.

A word from FPL President and CEO Armando Pimentel: "Our crews have worked tirelessly to get the lights back on and have restored more than 1.9 million customers. There is still work to be done in some of the hardest-hit areas. I want to assure everyone, our crews will not stop until every customer has power."

Get support: Some FPL customers can apply for financial support to help offset the costs associated with ensuring your home is ready to safely receive power through FPL's Care to Share® program. The program is for eligible customers who need to make repairs on damaged meter enclosures and weatherheads. Customers can apply for assistance at FPL.com/help. Customers who want to support hurricane victims can also visit FPL.com/help to contribute to FPL's Care to Share® program.

What customers should do after the storm:

  • Safety is FPL's top priority for its crews and customers. Customers should continue to heed warnings from local emergency officials.
  • Use extreme caution while driving. Power interruptions may cause traffic signals to stop working without warning. If you come to an intersection with a non-working traffic signal, Florida law requires that you treat it as a four-way stop.
  • If you are using a portable generator, follow the manufacturer's recommendations for proper use. Never operate a generator inside your home or garage.
  • Stay far away from downed power lines, flooding and debris; assume that lines are energized.
  • If customers have an emergency, call 911.
  • Customers can report a downed power line or sparking electrical equipment to FPL by calling 1-800-4-OUTAGE (1-800-468-8243).

How customers can stay connected: FPL communicates restoration information to customers frequently through the news media and the following resources:

Visuals to download:

How to reach us:

Additional resources: